Quality & Patient Safety -College of Medicine
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Knowledgebase

A repository of quality improvement and patient safety resources and tools hosted by the Quality and Patient Safety Initiative (QPSi) University of Florida Health.

IHI Model for Improvement

The Institute for Healthcare Improvement (IHI) Model for Improvement is a framework that helps teams structure their efforts around clear aims, measurable goals, and iterative testing to create meaningful change in patient outcomes, safety, and clinical processes.

Using the IHI Model for Improvement includes answering three fundamental questions and completing at least 1 PDSA cycle.

The three fundamental questions help define the project’s purpose, goals, and metrics:

  1. What are we trying to accomplish? (Aim)
  2. How will we know a change is an improvement? (Measures)
  3. What changes can we make that will result in improvement?

The Plan-Do-Study-Act or Plan-Do-Check-Act (PDSA/PDCA) cycle is used to test changes in real time and emphasizes doing these small tests of change before wide-scale implementation.

  • Plan: Identify a change to test, create a plan, and define metrics for evaluation.
  • Do: Execute the plan on a small scale and document what happened.
  • Study/Check: Analyze the results and compare them to the expectations.
  • Act: Decide on next steps based on the findings (adopt, adapt, or abandon).
 Diagram of the Institute for Healthcare Improvement (IHI) Model for Improvement. The top section lists three guiding questions: "What are we trying to accomplish?", "How will we know that a change is an improvement?", and "What change can we make that will result in improvement?". Below is a circular Plan-Do-Study-Act (PDSA) cycle, divided into four colored quadrants labeled Plan, Do, Study, and Act with arrows indicating continuous improvement.

QI Methods

Model for Improvement, PDSA/PDCA

Problem Solving & Analysis

Data Analysis, Problem definition

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Driver Diagrams

Driver diagrams offer a structured way for clinical teams to break down complex goals into actionable components. They help prioritize change ideas, guide intervention planning, and visually communicate improvement strategies across interdisciplinary teams.

Quality Improvement Promotion Journey

Guidance for faculty on using Quality Improvement work to support promotion, using the Quality Portfolio framework to document impact across leadership, education, research, and more.

AI Classification Models

An introduction to key AI classification metrics—like sensitivity, specificity, and AUC—that help clinicians interpret model performance, assess reliability, and apply AI insights to improve patient care.